EXCELLENCE IN SERVICE

At Mediterranean Dream Hotel, we strive to go above and beyond your expectations by providing excellent lodging in a motivating environment.

We cater to your individual needs and ensure that every moment is spent to the fullest and in the most spectacular way possible.

You may relax and enjoy the elegance and comfort that our hotel offers, knowing that our team will do everything in their power to fulfill your every need. With our team of committed specialists, we are always here to fulfill your every need and provide the greatest stay for unforgettable vacation experiences in the charming Paleochora in the Chania South!

Hotel Services

Lounge area
Express checkout Service
Transfer to and from the airport or port (upon arrangement with an extra charge)
Storage of items in a central safe box.
Luggage storage in certain space
Free WiFi in all areas of the hotel
Computer in the reception area with possibility to print, copy or scan (wireless)
Business Center
Daily cleaning service
Choice between different type of pillows
Ability to modify mattress from soft, to less soft or harder
Beach towels provided
Iron/ ironing board (available upon request)
Trousers press (available upon request)
Gym
Entertainment Room (Board games etc.)
Library and work desk
Free baby cot
Shared toilets for the disabled and for Men / Women

Lounge area
Café Bar that serves juices, snacks, soft drinks and alcoholic beverages.
Room Service 07:30-19:30
Express checkout Service
Transfer to and from the airport or port (upon arrangement with an extra charge)
Storage of items in a central safe box.
Wake up service
Luggage transfer
Luggage storage in certain space
Free WiFi in all areas of the hotel
Possibility to provide a laptop or a tablet (available upon request)
Computer in the reception area with possibility to print, copy or scan (wireless)
Business Center
Daily cleaning service
Choice between different type of pillows
Ability to modify mattress from soft, to less soft or harder
Turn down cleaning service
Extra towel change upon request
Beach towels provided
Iron/ ironing board (available upon request)
Trousers press (available upon request)
Gym
Provision of daily newspapers and magazines
Entertainment Room (Board games etc.)
Library and work desk
Dry cleaning and ironing service (upon arrangement with external partner and additional charge)
Free baby cot
Babysitting service upon consultation with an external partner (additional charge)
Washing and Drying Clothes Service on request (additional charge)
Shared toilets for the disabled and for Men / Women
Restaurant where we serve a certified Greek breakfast buffet with a variety of local products from 07:30 a.m. until 10:45 p.m. We also have the opportunity to serve you in your room, along with an early breakfast service, while we may provide breakfast or snacks in special packages, upon request.
Daily cleaning of common areas
Daily cleaning of rooms
Change of bed linen every 2 days
Change of bathroom linen every day

Reception Services

12-hour front desk
Check out is until 11:00 am and check in is after 15:00. Adjustments can be made based on your needs and upon prior arrangement.
Lounge area for all
Express checkout Service
Available for any requests you may have, such us information on day trips or cruises, nature activities, attractions, recommendations for drinks and dining, cultural events, and assistance with purchasing tickets.
Transfer to and from the airport or port (upon arrangement with an extra charge)
Free Wi-Fi is available in all areas
Provision of beach towels
Shared computer with wireless printing, photocopying, and scaning capabilities (wireless)
Wake-up Service
Valuables storage service in a central safe
Trousers Press (Available upon request)
In case you don’t feel well please contact the reception. We will immediately contact a local doctor. The Hotel provides a first aid kit.

24-hour front desk
Check out is until 11:00 am and check in is after 15:00. Adjustments can be made based on your needs and upon prior arrangement.
Lounge area for all
Express checkout Service
Room Service 07:30-19:30
Available for any requests you may have, such us information on day trips or cruises, nature activities, attractions, recommendations for drinks and dining, cultural events, and assistance with purchasing tickets.
Provision of daily newspapers and magazines
Luggage transfer service
Transfer to and from the airport or port (upon arrangement with an extra charge)
Free Wi-Fi is available in all areas
Provision of beach towels
Shared computer with wireless printing, photocopying, and scaning capabilities (wireless)
Possibility to provide laptop or tablet
Dry cleaning and ironing service (upon arrangement with external partner and additional charge)
Babysitting service upon consultation with an external partner (additional charge)
Wake-up Service
Valuables storage service in a central safe
Trousers Press (Available upon request)
In case you don’t feel well please contact the reception. We will immediately contact a local doctor. The Hotel provides a first aid kit.

Security and protection

Closed circuit security cameras outside the property and in common areas
Fire extinguishers
Smoke detectors
Generator pair (H/Z) for the complete and uninterrupted supply of electricity
Room access by magnetic key card
Safe box with individual code in each room
Central safe

Accessibility

- All levels of the accommodation accessible via lift
- Ramp at the entrance

Wellness

Massage upon consultation with an external partner for an additional fee
Treatment of upper – lower extremities and facial – body hair removal for an additional fee with an external partner

EXCELLENCE IN SERVICE

Hotel Services

Reception Services

Security and protection

Accessibility

Wellness

Our Address

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